A member of the ITS Lead Team, updates the incident online. Chooses the initial team members. Chairs meetings/conference calls, writes minutes and acts as escalation point. The AD of Staff & Student Services or deputy will typically take over this role.

• A member of the ITS Lead Team, updates the incident online. Chooses the initial team members. Chairs meetings/conference calls, writes minutes and acts as escalation point. The AD of Staff & Student Services or deputy will typically take over this role.